June 13, 2025

PlantIQ® Alarms Module Troubleshooting Alarms

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NorthWind Technical Services

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Control System Troubleshooting on the Plant Floor Faster with PlantIQ® Alarms Module

Control System Troubleshooting on the Plant Floor Faster with NorthWind’s PlantIQ® Alarms Module

Experience the power of AI-driven troubleshooting in action

NorthWind’s PlantIQ® Alarms module utilizes our advanced AI Platform to transform control system troubleshooting on the plant floor. In this demonstration, we follow an operator’s journey through resolving an Over Tolerance Alarm with efficiency.


Inside the Troubleshooting Process

When experiencing the “Old Micro 5-Feed Point Over Tolerance Alarm,” the operator simply selects “Diagnose Using AIP” within the Alarms Module. Immediately, the AI platform delivers:


  • Detailed Alarm Information
  • Potential causes
  • Additional Insights

Guided Problem Resolution

Continuing to dive into the alarm, the operator navigates to the “Troubleshoot Alarm” tab and selects “Troubleshoot Using AIP.” The system then provides:


  • Clear problem description
  • Root cause analysis
  • Step-by-step troubleshooting instructions
  • Preventative measures to avoid future occurrences


Knowledge Capture for Continuous Improvement

After successfully resolving the issue with PlantIQ’s guidance, the operator documents the resolution process in the dedicated “Resolution” tab. This valuable information becomes part of PlantIQ’s knowledge base, automatically appearing when similar alarms occur in the future.


PlantIQ® — Solving problems faster



Learn more about PlantIQ or reach out to schedule a walk through of a system.

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