NorthWind Core Values
Core values are the standards, ideals and principles that direct the way we conduct ourselves as a business and as individuals. They are expressed in two ways: in writing and through actions. Core values are not aspirations or statements of what we would like to be or how we would like to behave, but are instead a description of who we are, what we do and how we do it.
RELATIONSHIP
NorthWind conducts business with a focus on building relationships with customers, vendors, our industry and within our company. Integrity and transparency are essential for effective relationship building which requires: Fairness, Trustworthiness, Reliability, Not Being Boastful, Being Morally Principled
WORK ETHIC
Working hard with an attitude of dedication to achieve professional success requires that we are: Self-Driven, Committed, Accountable, Doing the Right Thing the First Time, Ambassadors of NorthWind
CUSTOMER SERVICE
We serve our customers with respect and understanding, going the extra mile to ensure issues are solved and appropriate solutions are provided. We accomplish this through: Effective Communication, Collaboration, Teamwork, Empathy
PEOPLE
We recognize the intrinsic value of every person and care for the communities in which we live and work. This is characterized by: Personal and Professional Growth, Engaging and Supportive Work Environment, Recognizing the Importance of Families, Local Involvement, Compassion and Forgiveness
INNOVATION
NorthWind has big ideas. We constantly innovate our products and processes for the benefit of our customers and the company. We embrace: Curiosity, New Technology, Continuous Growth and Improvement, Achieving Industry Expertise, Becoming More Efficient